iOLab Custom vs ServiceTitan
Enterprise field service software — at enterprise prices. There's a better way.
ServiceTitan
- Per-seat pricing that scales with headcount
- Annual price increases (10-20%/yr typical)
- You never own anything
iOLab Custom
Recommended- Flat pricing — unlimited users
- No price increases — you own the code
- AI automation included from day one
Feature-by-Feature Comparison
| Feature | ServiceTitan | iOLab Custom |
|---|---|---|
| Dispatch & Scheduling | ||
| Estimate & Invoice | ||
| Custom Workflows | Limited | |
| AI Automation | Limited | |
| Route Optimization | ||
| Customer Portal | Basic | |
| Marketing Tools | Add-on | |
| Flat Monthly Pricing | ||
| You Own the Platform | ||
| Custom Mobile App | Their branded app |
Which Is Right for You?
Choose ServiceTitan if...
Large service companies (50+ techs) with big budgets who need an all-in-one platform and can absorb the monthly cost.
Choose iOLab Custom if...
Growing service businesses (5-30 techs) who want ServiceTitan-level features without the $400+/month price tag and mandatory contracts.
Frequently Asked Questions
Can you really replace ServiceTitan?
For small to mid-size service businesses, yes. We build custom dispatch, scheduling, invoicing, and route optimization — all the features you actually use, without the $400/month price tag and features you don't need.
What about ServiceTitan's mobile app?
We build a custom mobile app branded to YOUR company. Techs see your logo, your colors, your workflow — not ServiceTitan's. Works offline, includes GPS tracking, and syncs when back online.
How does pricing compare long-term?
ServiceTitan: $400+/month × 60 months = $24,000+ (and rising). Custom: $35,000 one-time + $300/month hosting = $53,000 over 5 years. BUT you own it forever and costs flatten. By year 4, custom is significantly cheaper.
Can it handle maintenance agreements?
Absolutely. We build custom maintenance agreement tracking with auto-scheduling, renewal reminders, and automated billing — features ServiceTitan offers but charges premium for.
Ready to Replace ServiceTitan?
Book a free consultation and we'll show you exactly what a custom replacement would look like — and cost — for your business.