Custom Software for Auto Shops
Replace Shop-Ware, Mitchell, and Tekmetric with a custom platform built around your bays, your techs, and your customers.
Book a Free ConsultationAuto Shops Need Vehicle-Centric Software, Not Generic CRM
An auto repair shop doesn't manage 'contacts' — you manage vehicles. Every car that rolls into your bay has a history: past repairs, known issues, upcoming maintenance, tire specs, and warranty status. But Shop-Ware and Tekmetric charge premium prices for systems that still treat vehicle data as an afterthought.
Your customers expect transparency now more than ever. They want digital inspections with photos, upfront pricing, text updates when their car is ready, and the ability to approve repairs from their phone. If your shop can't deliver that experience, the one down the street will.
Auto shops that adopt custom CRM and AI now will build deeper customer trust, sell more recommended services, and run their bays at higher efficiency. Digital inspections, AI-powered service recommendations, and automated follow-ups are the new standard — early adopters win.
Sound Familiar?
- Shop management software costs $200-$500/mo and doesn't fit your workflow
- Vehicle history scattered across paper files and legacy systems
- Digital inspections require expensive third-party add-ons
- Customers don't understand what's wrong or why repairs cost what they do
- No automated system for declined service follow-ups
What We Build for You
- Custom CRM with vehicle-centric profiles and full service history
- Digital vehicle inspections with photos and videos
- Automated text updates on repair status
- Online appointment booking with service menu
- Declined service tracking with automated follow-ups
- Bay management board with real-time job status
- Branded customer portal with vehicle records
- Parts ordering integration and inventory tracking
A CRM Built for How Auto Shops Actually Work
Not another generic dashboard. Every module is designed around your real workflows, your terminology, and the way your team actually operates.
Vehicle Profiles & Service History
Complete vehicle records with VIN, mileage, past services, parts used, and manufacturer maintenance schedules. Your techs see the full picture before popping the hood.
Digital Vehicle Inspection (DVI)
Techs capture photos and videos during inspections. Customers see exactly what's going on with red/yellow/green condition indicators and approve repairs from their phone.
Bay Management Board
Visual board showing every bay, current job status, tech assignment, and estimated completion. Your service advisors know exactly where every vehicle stands.
Declined Service Tracker
When a customer declines a recommended repair, the system tracks it and triggers follow-up reminders at the right interval. Recover lost revenue without being pushy.
Customer Communication Hub
Automated text updates at each stage — vehicle received, inspection complete, repairs in progress, ready for pickup. Customers never have to call and ask 'is it done yet?'
Revenue & Tech Performance
Track hours flagged vs. hours billed, average repair order value, service type breakdown, and customer retention rates. Data-driven management for your shop.
AI Is the New Competitive Edge for Auto Shops
Most businesses in your industry haven't even started with AI. That's your window. We build intelligent automation directly into your custom tools — so you're not just keeping up, you're leading.
AI Service Recommendations
Based on vehicle age, mileage, service history, and manufacturer schedules, AI generates personalized maintenance recommendations. Your service advisors present data-backed suggestions, not guesses.
AI-Powered Inspection Reports
AI turns technician inspection notes into professional, customer-friendly reports with plain-English explanations. Customers understand the 'why' behind every recommendation.
Automated Declined Service Recovery
AI sends personalized follow-ups on declined services — timed based on urgency and the customer's communication preferences. Includes a reminder of what was found and why it matters.
Smart Scheduling & Bay Optimization
AI estimates job durations based on vehicle type and repair complexity, then optimizes bay assignments to maximize throughput and minimize tech idle time.
AI Review Response & Reputation
AI drafts professional responses to Google and Yelp reviews in your shop's voice. Positive reviews get a thank-you. Negative reviews get a thoughtful response that shows you care.
See What a Custom Platform Looks Like in Action
Case Study — luxury gift packaging
A luxury gift packaging company was juggling customer inquiries across email and phone, managing complex custom orders on spreadsheets, and losing track of project timelines across disconnected tools. Their team spent hours each day on tasks that should have been automatic.
Result: Consolidated 4 separate tools into one custom platform, cut average response time by 60%, and gave customers real-time visibility into every order — all for less than they were paying in annual SaaS subscriptions.
Built with Modern, Scalable Technology
We use the same technologies that power apps at companies like Netflix, Uber, and Shopify — tailored to your budget and scale.
Connects with the Tools You Already Use
Your custom platform plugs into the services your auto shops business relies on — no manual data entry, no copy-paste between apps.
Communication
Repair status updates, appointment reminders, and pickup notifications
Digital inspection reports, maintenance reminders, and marketing campaigns
Payment
Online payment approval, financing applications, and invoicing
Invoice sync, parts expense tracking, and financial reporting
Operations
Automatic vehicle info lookup, recall checking, and maintenance schedules
Real-time parts pricing, availability checking, and ordering
AI
Inspection report generation, service recommendations, and customer communications
Analytics
Review monitoring, response management, and local SEO tracking
Frequently Asked Questions
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Ready to Ditch the SaaS?
Let's build custom tools that fit your auto shops business perfectly — and save you thousands per year.